FAQ

Yes! But the percentage of reimbursement depends on your out-of-network benefits. If you wish to submit self-claims to the insurance company for reimbursement, we will provide you with the guidance and the necessary documentations.

Yes! You can be seen without a script from the doctor in New York. If you are wondering if physical therapy is right for you, we urge you to talk to one of our specialists first to help you decide whether or not it made sense to proceed. This is a complementary phone call and it will not cost you anything. Click the link below to get started.

If you have any aches/pains and does not require immediate surgery, we can help (many of our past/present patients were told that they needed surgery but their issues were resolved after seeing us and plenty have gone back to doing the things they love).

We will explain the root cause of your problem in a way that you can understand. We will guide you through every step of the way to eliminate any fears, doubts, and concerns  you have along the recovery process.  More importantly, we will educate you on how to manage your issue to prevent future flare-ups and recurrences.

If you are curious about whether or not physical therapy can help your injury, click below to speak with one of our specialists first to help you decide (There is ABSOLUTELY no obligation to book an appointment until you feel like you are ready).


First and foremost, your commitment in getting back to doing what you love.

We need you to take ownership of this rehabilitation process and become an active participant. When exercises or stretches are needed, a Doctor of Physical Therapy will walk you through them thoroughly. These home exercises are designed to accelerate your recovery and keep your window of improvement open. It is critical that you perform them as instructed to complement your therapy sessions. Therefore, your part is just as important as ours.

Since you have direct access to your physical therapist after the first session, do not hesitate (seriously – we encourage it) to reach out with any questions/concerns throughout the healing process.

Payment is due on the day of the session. You can pay via cash, check, or credit/debit card.

To make your experience as comfortable as possible, we recommend that you change into a set of gym clothes during the session so that you can move freely and exposed the necessary body part as needed.

Great question! The session will not be worst than what you are at right now. It’s kinda like dark chocolate – bittersweet, and it’s good for you…or what the folks at the nursing home would call it, the “sweet pain”.

There’s no doubt that physical therapy is a very palpable  experience and as such the treatments can be a little bit uncomfortable at times but we will always strive to be as gentle as possible to resolve the root of your problem as fast as we can.

Before we attempt any physical therapy techniques, we will tell you exactly what is about to happen and what you should do, if necessary. Your feedback to the techniques/exercises are necessary throughout the course of the treatment as they will serve to gauge the intensity of the sessions. Under any circumstances that you feel like the technique is too much, simply ask us to stop and we will.

Much like the side effects that accompanies medication, minor pain and discomfort is an unavoidable part of physical therapy. Feeling sore after the session is normal.

That depends on the nature of the injury. Over the years, we understand that movement is medicinal, in moderation. Therefore, bed rest is not encourage but pushing beyond what your body can handle is neither recommended. More often than not, you can continue your level of physical activity to some degree as we treat your injury.

The longer you wait after an injury to seek treatment, the longer it will take for you to get back to a state of well-being prior to your injury. You will likely compensate your movement in order to go about your day. Therefore, it is imperative that you seek out treatment earlier, whether it be physical therapy or something else.

Consider this example. A NFL player is surrounded with an extensive medical team to ensure that the athlete can get care as early as possible so he/she can go back onto the field. Yes, they do get pay an enormous amount of money for what they do but have you thought about your loses if you do not seek care early. Why should the approach be different for your health?

If you have any additional questions, reach out by whichever preference you wish below:

or call us at (917) 300-9846

Email us at slin@empowermentxpt.com

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Dr. Shi-Feng Lin, Physical Therapy

Made in China and have lived in New York City since 9 years-old, Dr. Shi-Feng  graduated from Skidmore College with a Bachelors in Health & Exercise Science in 2010. He went on to pursue his Doctorate of Physical Therapy and graduated from Sage Graduate School in 2013. He has worked in an orthopedic outpatient private practice since graduation and has developed an eclectic approach in his treatment philosophy from his extensive pursue in continuing education.

When he’s not treating, Shi Feng likes to stay active and plays in a friday league basketball, exploring rivers/lakes with his inflatable kayak.  

  • Qualifications: Doctorate of Physical Therapy
  • Born: China
  • Now Lives: New York City
  • Certifications:
    Applied Prevention & Health Promotion Therapist
    Functional Movement Screen (FMS)
    Selective Functional Movement Assessment (SFMA)
    Certified Titleist Performance Institute
  • Hobbies: kayaking, biking, hiking, camping
  • Team:  San Antonio Spurs and New York Giants
  • Show: Whose Line Is It?
  • Food: Korean and Japanese







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